Do I need Voice In Plus to dictate in SugarCRM?
Yes. SugarCRM uses a custom text editor, so it needs Voice In Plus Advanced Mode. Plus also adds custom voice commands, text replacements and unlimited dictation time.
SugarCRM + Voice In
· CRM & Sales
How to Dictate in SugarCRM
Use your voice to write in SugarCRM instead of typing everything by hand. Voice In converts your speech into editable text directly in the browser, and the text stays editable until you send it.
Needs Voice In Plus. SugarCRM uses a custom text editor, so dictation here requires Voice In Plus Advanced Mode. The free version covers standard text fields on most other sites.
Chrome & Edge
Real-time speech to text
50+ languages
Last updated September 22, 2026
Does dictation work in SugarCRM?
Yes, with Voice In Plus. SugarCRM uses a custom editor, and Plus Advanced Mode lets Voice In type into it. Your words appear in the field you selected and stay editable until you save or send.
Where it works in crm & sales tools
- Call logs, notes and activity descriptions
- Email and message composers inside the CRM
- Deal, lead and contact description fields
Voice In works in standard text fields on SugarCRM. If you find a field that does not accept dictation, email support@dictanote.co and we will test it.
What you can do with Voice In
Draft longer text with less keyboard use, switch between more than 50 languages, and add punctuation and line breaks with voice commands. Voice In transcribes speech inside your browser, so nothing you dictate in SugarCRM is sent to or stored on Voice In servers.
The free version works in standard text fields. Voice In Plus adds Advanced Mode for custom editors, custom voice commands and text replacements, and unlimited dictation.
How to use dictation in SugarCRM
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Install Voice In
Add the free Voice In extension to Chrome or Edge and activate Plus Advanced Mode.
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Open SugarCRM
Navigate to the page or conversation where you want to type in SugarCRM.
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Click a text field
Click where you would normally type so the text cursor is active.
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Start dictating
Click the Voice In icon or press the keyboard shortcut, then speak. Say “period” or “new line” for punctuation.
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Review and send
Check names and specialized terms, make any edits, and submit the finished text.
Why use Voice In with SugarCRM?
Works in place
Speech to text goes straight into SugarCRM fields without copying between tools.
Private by design
Speech is transcribed in your browser. Voice In never stores your audio or text.
Multilingual
Dictate in more than 50 languages and 100 dialects, and switch with one click.
Voice commands
Add punctuation, line breaks and custom snippets with built-in commands.
SugarCRM dictation FAQ
How do I turn on dictation in SugarCRM?
Install Voice In from the Chrome Web Store, open SugarCRM, click a text field, then click the Voice In icon or press the keyboard shortcut and start speaking. The text appears as you talk.
Does Voice In update CRM fields automatically?
No. It types what you say into the field you have selected. You choose the record and field, dictate, review and save as normal.
Is dictated CRM data sent to Voice In servers?
No. Speech is transcribed by the browser and inserted into the page. Voice In does not store your audio or the transcribed text.
Which browsers and computers support Voice In?
Voice In works in Google Chrome and Microsoft Edge on Windows, macOS, Linux and Chromebooks.