Do I need Voice In Plus to dictate in Zoho CRM?
Yes. Zoho CRM uses a custom text editor, so it needs Voice In Plus Advanced Mode. Plus also adds custom voice commands, text replacements and unlimited dictation time.
Zoho CRM + Voice In
· CRM & Sales
How to Dictate Notes in Zoho CRM
Dictate notes, call logs and record descriptions in Zoho CRM instead of typing them after every call. Voice In turns your speech into editable text right inside the record.
Needs Voice In Plus. Zoho CRM uses a custom text editor, so dictation here requires Voice In Plus Advanced Mode. The free version covers standard text fields on most other sites.
Chrome & Edge
Real-time speech to text
50+ languages
Video demo
Last updated October 23, 2026
Watch Voice In dictate in Zoho CRM (0:55)
Does dictation work in Zoho CRM?
Yes, with Voice In Plus. Zoho CRM uses a custom editor, and Plus Advanced Mode lets Voice In type into it. Your words appear in the field you selected and stay editable until you save or send.
Where it works in Zoho CRM
- Notes on leads, contacts, accounts and deals
- Call logs and meeting descriptions
- The email composer on records
- Task and description fields
Known limitations
- Picklists, lookups and date fields still need the mouse or keyboard
- Zoho CRM's rich text editors require Voice In Plus Advanced Mode
Voice In in Zoho CRM
Zoho CRM helps sales teams track leads, deals and customer conversations. With Voice In, you can log notes, call summaries and record descriptions in Zoho CRM by speaking, in more than 50 languages, right after a call while the details are fresh.How to use dictation in Zoho CRM
-
Install Voice In
Add the free Voice In extension to Chrome or Edge and activate Plus Advanced Mode.
-
Open Zoho CRM
Go to notes on leads, contacts, accounts and deals or any other place where you would normally type.
-
Click a text field
Click where you would normally type so the text cursor is active.
-
Start dictating
Click the Voice In icon or press the keyboard shortcut, then speak. Say “period” or “new line” for punctuation.
-
Review and send
Check names and specialized terms, make any edits, and submit the finished text.
Why use Voice In with Zoho CRM?
Works in place
Speech to text goes straight into Zoho CRM fields without copying between tools.
Private by design
Speech is transcribed in your browser. Voice In never stores your audio or text.
Multilingual
Dictate in more than 50 languages and 100 dialects, and switch with one click.
Voice commands
Add punctuation, line breaks and custom snippets with built-in commands.
Zoho CRM dictation FAQ
How do I dictate a note in Zoho CRM?
Open the lead, contact or deal, click Add Note, start Voice In and speak. The text stays editable before you save the note.
Can I use Voice In with Zoho Mail too?
Yes. Voice In works in Zoho Mail's compose window as well. See the Zoho Mail page for a demo.
How do I turn on dictation in Zoho CRM?
Install Voice In from the Chrome Web Store, open Zoho CRM, click a text field, then click the Voice In icon or press the keyboard shortcut and start speaking. The text appears as you talk.
Does Voice In update CRM fields automatically?
No. It types what you say into the field you have selected. You choose the record and field, dictate, review and save as normal.
Is dictated CRM data sent to Voice In servers?
No. Speech is transcribed by the browser and inserted into the page. Voice In does not store your audio or the transcribed text.
Which browsers and computers support Voice In?
Voice In works in Google Chrome and Microsoft Edge on Windows, macOS, Linux and Chromebooks.