Lufthansa Airlines Amman Office, a top European carrier, is known for its broad network and great service. If you are flying with Lufthansa from Amman, Jordan, understanding the services offered by the Lufthansa Airlines Amman office will considerably improve your travel experience. This brochure provides a full explanation of the office's location, services, and best practices for maximizing your visit.
Location and Contact Information
The Lufthansa Airlines Amman office is strategically located at Al Abdali Boulevard, a central area in Amman that is easily accessible from various parts of the city. The office serves as a crucial point of contact for passengers needing assistance with flight reservations, ticketing, baggage services, and more.
- Address: Al Abdali Boulevard, Amman, Jordan.
- Contact Number: +962 6 520 0044.
- Email: info.jordan@lufthansa.com.
Whether you need to book a flight, modify your existing reservation, or inquire about travel policies, the Lufthansa Amman office is ready to assist you.
Office Hours
The Lufthansa Airlines Amman office operates on the following schedule:
- Monday to Thursday: 9:00 AM to 5:00 PM
- Friday: 9:00 AM to 3:00 PM
- Saturday and Sunday: Closed
These hours are designed to accommodate passengers during the busiest travel times. It’s advisable to reach out during these hours for prompt assistance.
Services Offered
The Lufthansa Airlines Amman office provides a range of essential services to meet the needs of its passengers. Here’s an overview of what you can expect:
1. Flight Reservations and Ticketing
The office offers comprehensive support for booking flights, whether you’re planning a new trip or need to change an existing reservation. Experienced staff can help you find the best routes, fares, and connections according to your travel preferences.
2. Check-In Assistance
While online check-in is highly recommended, the Lufthansa Amman office can provide support if you encounter any difficulties or have specific check-in requirements. This includes assistance with travel documents, special baggage, or traveling with children.
3. Baggage Services
The office provides detailed information on Lufthansa's baggage policies, including allowances, fees, and restrictions. If your baggage is lost, delayed, or damaged, the staff can guide you through the claims process and help resolve any issues.
4. Special Assistance
For passengers requiring additional support, such as wheelchair services, mobility assistance, or help with young children, the Lufthansa Amman office is equipped to arrange necessary accommodations. It’s recommended to contact the office in advance to ensure all special needs are adequately met.
5. Lufthansa Miles & More Program
The Amman office can assist frequent flyers with their Miles & More accounts, helping them earn and redeem miles, understand membership benefits, and resolve any account-related issues.
6. Travel Information and Advisories
Stay updated on the latest travel advisories, visa requirements, and COVID-19 regulations. The Lufthansa Airlines Amman office provides the most current information to ensure you are well-prepared for your journey.
Tips for Visiting the Lufthansa Airlines Amman Office
To make the most of your visit to the Lufthansa Airlines Amman office, consider the following tips:
- Visit During Off-Peak Hours: To avoid long waits, try to visit the office during off-peak times, typically in the early morning or mid-afternoon.
- Prepare Your Documents: Bring all necessary travel documents, such as your passport, booking reference, and any correspondence related to your query, to facilitate a quicker resolution.
- Contact Ahead for Special Requests: If you need special assistance, it's a good idea to contact the office ahead of time to make the necessary arrangements.
- Stay Updated on Policies: Travel policies, especially during uncertain times like the COVID-19 pandemic, can change frequently. Keep yourself updated by checking the Lufthansa website or contacting the office directly.
Conclusion
The Lufthansa Airlines Amman office is a valuable resource for travelers, offering a wide range of services designed to make your journey as smooth as possible. From booking flights to managing special requests, the knowledgeable staff is ready to assist with all your travel needs. By preparing ahead and understanding the services available.