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Lifetime Membership Upgrade

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dj78
DJ Neumann
  • 6 Dec '23

I paid for the lifetime membership and then got a 404 error and it's asking me to upgrade again now the lifetime membership is gone even though it was valid till the 10th and it's only the 6th. How do we resolve this?

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admin
Dictanote Admin
  • 6 Dec '23

Hi DJ,

Your upgrade was processed successfully and Voice In Plus lifetime license has been added to your account.
To activate Voice In Plus, visit https://dictanote.co/voicein/…
To look at the status of your subscription, go to https://dictanote.co/accounts…
Finally, check out the Voice In Plus guide to learn about all the features of Voice In Plus.

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aribibiaprecious
Aribibia Precious
  • 14 Dec '23

Hello I paid for the lifetime upgrade but my account has not been upgraded. I still get prompts to upgrade to Voice in plus when dictating, also, the idle time is still not increased.
Pls can you rectify this. Thanks

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admin
Dictanote Admin
  • 14 Dec '23

Hi Aribibia,

You do have Plus lifetime license. You need to active Voice In Plus once per unique profile/machine.
To activate Voice In Plus, visit https://dictanote.co/voicein/….

We have moved to a new forum. Please ask your question at forum.dictanote.co.