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Voice in idle timeout issue?

D
  • 1
  • 22 Jan '23

I have upgraded to the voice in plus subscription. I noticed on your sales page it says, “Increase Idle Timeout. By default, Voice In turns off after 60s seconds of inactivity. With Voice In Plus, this timeout is increased to 30 minutes. This allows you to pause/take time to think during dictation and not have to constantly restart Voice In.”
However, after having bought the subscription my voice in still times out every 60 seconds. I have searched in vain for a setting where I could change this. Perhaps someone knows what I have been overlooking?
I also have the “Dictate Across Multiple Tabs Seamlessly” option activated. Also after it times out it always pops up a new tab at the voice in plus options page where it clearly says I have activated voice in plus. Please help!

A
admin
Dictanote Admin
  • 24 Jan '23

Can you restart your browser and try again? It should pick up the increased timeout automatically.
Let's do a quick 15min call to fix the issue? You can pick a time at https://calendly.com/dictanote

We have moved to a new forum. Please ask your question at forum.dictanote.co.